Last Updated: 10/5/26
Effective Date: 10/19/26
1. Introduction
Welcome to DarkHorse. DarkHorse ("us", "we", or "our") is a sole proprietorship operating under the trade name DarkHorse in Japan, and operates Hyper Online (iOS, macOS, and Windows) and our website (hereinafter referred to as "Service"). Our Privacy Policy explains how we collect, safeguard and disclose information that results from your use of our Service. Hyper Online is an offline application. The app does not transmit personal data to our servers. Local connectivity features operate only over your local network. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Our Terms of Service ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").
2. Definitions
SERVICE means the Hyper Online application (iOS, macOS, and Windows) and our website operated by DarkHorse.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect minimal information as described below. Our website is a static informational site that does not use cookies or third-party analytics, and the Hyper Online app itself does not collect or transmit personal data. Data collection is limited to information you voluntarily provide when contacting our support, and purchase confirmation handled by the app stores (Apple / Steam).
4. Types of Data Collected
Support Communications
If you contact us for support, we may retain your email address and the content of your inquiry solely to respond to and resolve your request.
In-App Purchase Data
When you purchase Pro via Apple's App Store or Steam, payment information is handled exclusively by Apple Inc. or Valve Corporation respectively. We do not receive or store your payment card information. We receive only confirmation of whether a purchase has been completed.
Camera Data (Motion Tracking)
When you use motion tracking features in the app, camera data is processed locally on your device and is not stored, retained, or transmitted to any server. On iOS, we use Apple's TrueDepth API. On macOS and Windows, we use your webcam. It is strictly used for motion tracking at the time of use and then discarded.
5. Use of Data
DarkHorse uses the collected data for the following purposes:
(a). to provide and maintain our Service;
(b). to notify you about changes to our Service;
(c). to provide customer support;
(d). to gather feedback and information so that we can improve our Service;
(e). to detect, prevent and address technical issues;
(f). in any other way we may describe when you provide the information;
(g). for any other purpose with your consent.
6. Retention of Data
We retain minimal data. Support inquiry data (email address and message content) is retained only as long as necessary to resolve the inquiry and for any applicable legal obligations, after which it is deleted.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Transfer of Data
As Hyper Online is an offline application, the app does not transfer personal data to our servers, and our website is a static site that does not use cookies or analytics.
Any personal data you voluntarily provide to us (e.g., support inquiries) will be processed in Japan in accordance with applicable Japanese law.
DarkHorse will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Disclosure of Data
We may disclose personal information that we collect, or you provide:
Legal Requirements.
If required by applicable law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of DarkHorse, our users, or others.
With Your Consent.
In any other case with your prior consent.
We do not sell, trade, or rent your personal information to any third parties.
9. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj
The personal data we process is limited to information you voluntarily provide to us (for example, support inquiries).
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our records, please email us at support@hyper.online.
In certain circumstances, you have the following data protection rights:
- the right to access, update or to delete the information we have on you;
- the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
- the right to object. You have the right to object to our processing of your Personal Data;
- the right of restriction. You have the right to request that we restrict the processing of your personal information;
- the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
- the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
11. Your Data Protection Rights under Japan's Act on the Protection of Personal Information (APPI)
If you are a resident of Japan, or where APPI otherwise applies, you have the following rights regarding your personal information:
- The right to request disclosure of the personal information we hold about you;
- The right to request correction or deletion of inaccurate personal information;
- The right to request suspension of use or erasure of personal information that has been handled in violation of APPI;
- The right to lodge a complaint with the Personal Information Protection Commission (PPC).
To exercise these rights, please contact us at support@hyper.online. We may ask you to verify your identity before responding to such requests.
12. Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, or perform Service-related services.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
13. Payments
The Pro feature unlock in Hyper Online is available as a purchase through Apple's App Store (iOS) or Steam (macOS / Windows). We do not store or collect your payment card details. Payment information is handled directly by Apple Inc. or Valve Corporation and is subject to their respective Privacy Policies. We receive from each platform only the information necessary to confirm whether a purchase has been completed.
The payment processors we work with are:
Apple Store In-App Payments (iOS):
Their Privacy Policy can be viewed at: https://www.apple.com/legal/privacy/en-ww/ / https://support.apple.com/en-us/HT203027
Steam (macOS / Windows):
Their Privacy Policy can be viewed at: https://store.steampowered.com/privacy_agreement/
14. Link to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
15. Children's Privacy
Our Services are not intended for use by children under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our records.
16. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will post the new Privacy Policy and provide a prominent notice on our Service or website before the changes become effective, and the new Privacy Policy will state the date on which it becomes effective (the "Effective Date") at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective on the Effective Date.
17. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@hyper.online.